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In a few short weeks, Americans everywhere will wish their dad “Happy Father’s Day!’ This national holiday falls on June 16th of this year. According to information graphic, “Everything You Ever Wanted to Know about Father’s Day”, this holiday is relatively a modern one. It originated in 1910 but was signed into law by President Richard Nixon in 1972. Retailers of all types (traditional and non-traditional) are looking forward to make good sales this year. It is expected that the total Father’s Day spending will $11.1 billion. Customers are expected to pay on average $106.49. This figure has increased from last year where most shoppers spent $94.32. Are you prepared to fulfill your buyers’ gift demands? You can be by using live support chat software on your website.

Find the Perfect Gift

There are 70.1 million fathers across the nation. Each one is looking forward to opening sentimental gifts their children bought them. Most customers are wondering what they will get dad this year. The information graphic reports $2.1 billion will be spent upon experiential gifts such as golfing, heading to the movies, and eating out. Shoppers will spend $1.4 billion for gift cards, clothing, home improvement, gardening tools, and appliances. Other gift items include electronics, sporting goods, automotive accessories, books or CDs. Customers can purchase these items either from traditional retail outlets (i.e. specialty, discount, department stores) or they can buy them online. It is expected that 22.1% will buy online. E-retailers that sell these gift items should have live support chat software ready by the time this holiday approaches.

Online Shopping Made Easy

Customers that have a vague idea of what to gift their Father may shop online. Exploring the virtual marketplace is a lot easier to do so than to visit every store in the area. You can help customers find the ideal present within minutes in your online store with best live chat software.

Makes Customers’ Lives Easier

  • Best live chat software is easily installed and works around the clock.
  • Multilingual live chat representatives are appointed on your behalf to engage customers in a meaningful discussion.
  • Interaction starts as soon as someone enters your store.
  • A greeting text-based message is sent to establish rapport. It is then followed by a proactive chat invitation.
  • Chat operators want to know what customers are looking for. They can navigate them around the website to help them find it.
  • They actively listen to inquiries, suggestions and complaints and respond in an intelligent manner.

What will you do to make Father’s Day celebrations better for your customers?